Support

We use three main tools for client support:

Issue tracker

Our issue tracker is available here: http://support.beenetwork.eu/

System information

For support questions, it would be helpful if you could provide us with your system information, which you can e-mail to us from the following page: http://supportdetails.com/?recipient=support@beenetwork.eu

Screen sharing

We offer online help and meetings through Teamviewer. This way, we can support you in real time. Please download the Teamviewer application and let’s get working.

TeamViewer for Remote Support TeamViewer for your
Remote Support!

Screen recording

For us to be able to ensure we can see how any possible bugs or problems might be affecting you, we offer Screenr for you to record your screen.